Help Blog · Troubleshooting
Antivirus Not Opening? Safe Troubleshooting Steps
Restart
Restart the device to clear temporary application or service problems.
Update
Install available updates for the antivirus and operating system using trusted official mechanisms.
Check subscription status
Confirm that the subscription is active and that you are using the correct account.
Repair or reinstall
Use the vendor’s official repair or removal/reinstallation instructions. Avoid third-party repair tools offered by unsolicited websites.